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Contact Us

 SavvyChicks.com obtains satisfaction for customers who are struggling with serious consumer complaints.   Like you, we are appalled by the terrible treatment many customers endure at the hands of large, impersonal corporations.   Despite a flourishing economy and record corporate profits, customer satisfaction is at an all-time low in many areas:

• Airlines & travel agencies
• Automobile repair shops & car dealerships
• Restaurants & hotels
• Insurance companies
• Banks & credit card companies
• Mail order & Internet businesses
• HMO's, prescription drug companies & medical offices
• Warranties on defective products
• Home repair specialists
• Moving companies
• Utility companies

We specialize in writing professional complaint letters for customers who seek to resolve problems and obtain compensation.   Our staff includes three consumer rights professionals with several decades of experience as third-party advocates. We have a 90% success rate in solving client problems with our aggressive approach.

We use the most effective techniques to obtain customer satisfaction.   An effective complaint letter must be timely, concise, appropriate in tone, contain accurate documentation and be addressed to the correct person who can solve the problem.   In many cases, appropriate regulatory agencies must also be notified and apprised of the offending situation.   Corporate officers DO listen and respond to our efforts!

Why use third-party assistance from SavvyChicks.com?   Many consumers lack the time and resources to write an effective letter to the appropriate agencies.   Others are so overcome with anger and frustration that they cannot represent their own interests without angering or slandering the recipient.   Many are unable to identify the appropriate person who can solve their problem quickly.   Sadly, too many consumers walk away from injustices and don't claim the satisfaction they deserve.   No one wins.

We believe that effective complaints ultimately improve the quality of products and services for everyone.   A corporation can only improve problems that it KNOWS about.   In many cases, a powerful letter that documents an injustice can affect positive change for both the individual consumer and for all future customers of that business.   The benefits are significant.   Our letters routinely yield refunds, replacement products, store credits, and well-deserved apologies.

If you have ever been:

• sold a damaged or defective product
• treated rudely by a sales clerk
• frustrated by a government agency
• denied an insurance claim
• cheated by a travel agent
• abused by an airline, repair person or financial institution

Our Products & Services

1. We sell downloadable templates of successful complaint letters for customers who prefer to do their own writing.   Our templates include actual successful letters that resolved over 100 common consumer problems.   They document the appropriate person who solved the problem, the regulatory agencies that intervened and the compensation each consumer received.   These templates are an invaluable resource for use with current problems and in the future.

2. We provide free tips for writing complaint letters.

3. We write professional complaint letters for specific consumer problems.

We'll be happy to write an effective complaint letter for you to address any current situation. While we can't promise success, our efforts have an impressive 90% satisfaction rate. Please e-mail us with the following details of your problem. We'll draft our initial letter within 24 hours and e-mail it back to you for review.

We'll need to know:

1. Your name, address, phone number and e-mail address
   
   
2. The offender's name, address and phone number
   
   
3. Details of your complaint:
   
   
   1. What you purchased (include brand name, model & serial number)
   2. Number in the party
   3. Method of payment
   4. Amount of payment
   5. Date of purchase or incident
   6. Have you purchased from the offender before?
   7. Did what you receive differ from expectation?
   8. Was the product or service as advertised?
   9. Did you have to wait long at any point?
   10. Were any staff rude?
   11. Has this issue caused you any suffering or distress?
   12. Was any compensation offered?
   13. Please give dates, methods, and contacts of each complaint
   14. Nature of the complaint
   15. What did you do to attempt to rectify or mitigate the problem?
   16. How would you like the issue to be rectified?
   17. What documentation can you provide (item itself, witnesses, independent verification, repair bill, etc.) ?
   18. What third-parties have you already contacted?

Please note:  SavvyChicks.com is not a legal service.   If your issue has potential legal ramifications or involves criminal behavior, we will refer you to an attorney or other appropriate law enforcement officials.

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