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We offer a package of 100 successful complaint letters that can be used as models for your own writing. These letters cover a variety of complex situations, products and companies, and show different approaches to solving difficult consumer problems.

I've received tremendous feedback from customers about the effectiveness of these letters (see testimonials). They are a fast, cost-effective way to obtain compensation from companies in many typical consumer situations. Using just ONE of these letters will easily recover the cost of the package and empower you to protect your consumer rights in the future. They also protect your emotions, time and energy. These letters are much less expensive than hiring an attorney or suing someone in small claims court.

Feel free to use them as templates for your own unique situations. Include or adapt whatever letters, paragraphs or phrases describe your case and support your situation. You will probably relate to the many different problems the authors have endured and be delighted by their success. Don't be surprised if the letters inspire you to address future problems with letters of your own!

The templates also show the appropriate third-party agencies to copy on all of your consumer complaint letters. I've found these watchdog groups to be a tremendous help in difficult situations. Use the resources judiciously in the future. These letters are designed to help you protect your rights, attain customer satisfaction and obtain appropriate value for the money you spend. Don't settle for anything less!

Note: These are not hypothetical cases: all are REAL letters that successfully documented and solved REAL problems. To protect their identities, we have changed the formal names of the specific consumers, corporations and places in each letter.


Complaint Letter Package $15.00

This package contains 100 letters that cover the following topics:

a. Airlines: delay, lost luggage, aborted landing, unaccompanied child, lost reservation, overbooking

b. Travel agency: travel insurance, aborted cruise

c. New car dealer: warranty, misrepresentation, odometer tampering, paint job

d. Used car dealer: warranty, mechanical failure, misrepresentation, suspected fraud

e. Car insurance: increased premiums, failure to pay claim

f. Restaurant: poor service, food poisoning, contaminated meal, injured on premises

g. Retail shop: shoddy merchandise, product return, misrepresentation, poor service

h. Credit card company: identity stolen, request for debt consolidation, harassing phone calls, incorrect items on credit report

i. Banks: mortgage denied, poor service, problems on statements

j. Mail order / Internet shopping: items never arrived, billing problems, misrepresentation, returns, shoddy goods, shopping parties, canceling a sale

k. Personnel agencies: poor service, exorbitant fees, misrepresentation

l. Dating services: misrepresentation, poor service, went out of business, exorbitant fees

m. HMO's / Medical Offices / Prescriptions: poor service, refusal to pay for treatment, incorrect deductible, generic drug substitution, substitution of doctor, refusal to pay claim

n. Child support: reduced amount, refusal to honor court order, locating a missing parent, daycare problems

o. Landlord disputes: parking issues, bad neighbors, security deposit, property damage, who pays for repairs

p. Health & Disability insurance: denied claims, incorrect deductible, non-covered services

q. Moving company: damaged goods, lost goods, incorrect estimate, misrepresentation

r. Postal / Shipping companies: lost goods, damaged goods, refunds, delayed arrivals

s. Health club: misrepresentation, poor service, went out of business, exorbitant fees, damaged & filthy equipment, sexual harassment

t. Repair services: carpet, appliance, electronics, roofers, plumbers, electricians, painters, cable company

u. Services: daycare centers, hairdressers, newspaper delivery, discrimination, foreign made goods, gender equality

v. Personal issues: broken engagement, return of family heirlooms, child / pet problems

(Please click on the link to order. We accept all major credit cards.)

This product is also available through amazon.com:

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